The Covid-19 pandemic has truly changed the way we look at the world. Our studies, jobs, and other activities have transferred to the online virtual world. Even the food business of restaurants has changed. In the past, we used to go to restaurants to have food. But now we order food from them online and they will come and deliver it to us. The usage of food delivery apps has risen so much that one may easily think of starting one for themselves. But how do you start a food delivery app business? By contacting reliable app development companies like Enozom? Yes, but there is more.
So that is why have a look at our brief guide to know all about it.
What is a Food Delivery App Business?
The first thing we need to do is make sure you know what a food delivery app business is?
A food delivery app is an application that serves as an online platform for customers like you to connect with restaurants.
From the app, you can order food from any nearby physical restaurant. The restaurant will receive the order and prepare the food. Based on the business model of the food delivery app, either the restaurant or the app platform will deliver the food to your doorstep. Of course, you will have to pay them money. It can be cash on delivery or pay via the app.
So that is a food delivery app and doing business through it is what we call a food delivery app business.
Different Business Models of Food Delivery App
There are two types of business models for food delivery apps. Only Order model and Order and Delivery model.
In this type of business model, the platform will only manage orders. The delivery of the food will be the responsibility of the restaurants.
The way this type of business generates revenue is by charging a certain percentage of their food order value as commission.
Order and Delivery Model
In these types of business models, the food delivery app company handles orders and also manages the delivery. The cost of running this business model is higher but with smart planning, the profit can be greater than the previous model.
The way this business model generates revenue is by charging commission from the restaurant and also charging a flat delivery rate per distance from the customers.
Steps of Starting a Food Delivery App Business
Now let us take a look at the steps that you must follow to start your very own food delivery app business.
1.Research the industry
No matter what industry and business we are entering, research is the most important thing to do and it is the very first step.
What you need to do is research the way the industry is currently working. As it is a food delivery app we need to know what the trend here is. Do the users like ordering food in the app, or do they want something more like ordering through social media?
What new features do the customers want?
Your goal will be to note down what the customer wants and what mistakes the competitor made in this industry. You will have to learn from the mistake and plan with the new customer demand.
2.Choose your business model
As we said earlier, there are two types of business models in the food delivery app business. Only Order model and Order and Delivery model.
Research a little more about them and choose the type that you think will be best for you.
3.Prepare delivery channel (If your business model is Order and Delivery model)
If you choose the Order and Delivery model, then you will have to take measures for the food delivery.
For that, you will need to research the route plan of the location where you will run your business. Moreover, you will need to hire delivery staff and riders to initiate the delivery process.
Also, you will need to implement a help center for receiving any kind of complaint.
4.Segment your customers
Although it is not necessary, you should do it. You can analyze your customers with their user account. Based on their data, segment them into different groups.
You will later use marketing automation to promote offerings to them according to their demand. This will boost the growth of your business.
5.Hire a software company to prepare the app
After all the planning it is time to build the software/ app that the customer and the operator will use to run your food delivery business.
Hire a reliable company like Enozom or any other in your mind for the job.
6.Include all must-have features
Be sure to include all features of your competitive companies like UberEats. Features like ordering, reviewing, map integration, and live package tracking is a must. So be sure to include them and if possible insert some unique features to differentiate your service from others.
7.Integrate payment options
You will also need to add several payment methods like bank lines, mobile wallets, and cash on delivery.
Research to see which banks are the most popular among your users and include them in the payment option.
8.Test and launch your app
Now after all the planning and software development there is one more step left and that is testing.
You should select a target group of 10 or 20 and give them the app to test it out. Make them order food using the app. Also, choose a few restaurants as your test restaurant.
Take feedback from both parties and improve the app until it is error-free.
Then launch the app.
So that is basically how we can start our very own food delivery app business.
The food delivery app business is now very popular. The competition has also increased. That is why you will need to be extra careful and proactive about running your business.
So, make sure that you have eliminated all kinds of errors in each step of business development and use real-time data for development. With all that best of luck on starting your food delivery app business.